Terms of service

Last Updated: October 29, 2024

Welcome to Nepalexa Group Pvt. Ltd. (“Company,” “we,” “our,” or “us”). By accessing our website www.nepalexa.com (the “Site”) or engaging with our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully, as they contain important information regarding your rights and obligations.

If you do not agree to these Terms, please do not access or use our Site or services.

By using the Site or purchasing services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all visitors, customers, and others who access the Site or services.

Acceptance of Terms

Services Provided

Nepalexa Group Pvt. Ltd. offers digital marketing services, including but not limited to website projects, Facebook ads, Shopify services, and business consultations. All services are provided online, with no physical products shipped to clients.

Electronic Communications

By using our Site or sending emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email at support@nepalexa.com for support-related inquiries and info@nepalexa.com for other inquiries. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirements that such communications be in writing.

No Guarantee or Warranty

Nepalexa Group Pvt. Ltd. makes no warranties or guarantees of any kind, express or implied, regarding the services provided or the information found on the Site. This includes, but is not limited to, any blog content, informational guides, or recommendations. All information and content provided are for informational purposes only, and we do not guarantee the accuracy, completeness, or usefulness of any information provided.

  • Disclaimer of Liability: Nepalexa Group Pvt. Ltd. shall not be liable for any loss, harm, or damage arising out of or related to the use of our services or the information available on this Site.
  • No Responsibility for Actions: Visitors and readers are solely responsible for any actions they take in reliance upon information provided on this Site, including but not limited to blog content and service descriptions.

Blog and Informational Content Disclaimer

All blog posts and informational materials on our Site are intended for general informational purposes only. They do not constitute professional advice and should not be relied upon as such. We do not guarantee the accuracy, completeness, or usefulness of any information, and all reliance on such content is at the user's own risk.

Intellectual Property

All content, including text, graphics, logos, and software, is the property of Nepalexa Group Pvt. Ltd. or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use or reproduction of our intellectual property is strictly prohibited.

User Responsibility

Visitors and users of our Site agree to use it only for lawful purposes. They must comply with all applicable local, state, national, and international laws and regulations, including any relevant export control laws.

Age Restriction

You must be at least 18 years of age to access or use the Site or our services. By accessing or using our services, you represent and warrant that you are 18 years of age or older.

Service Availability & Modification Rights

Nepalexa Group Pvt. Ltd. reserves the right to modify, suspend, or discontinue any part of the Site or our services at any time without notice. We shall not be liable if any part of the Site or services is unavailable at any time or for any period.

Account Responsibility

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.

Limitations on Service Outcomes

Nepalexa Group Pvt. Ltd. does not guarantee specific results from our digital marketing services. Performance is subject to various external factors, and outcomes may vary. We are not liable for any perceived lack of success related to the services rendered.

Third-Party and Cross-Border Liability

Nepalexa Group Pvt. Ltd. disclaims all responsibility for any liabilities, damages, or losses arising from third-party interactions, including but not limited to third-party websites, platforms, or partners linked to or associated with the Site. Clients acknowledge that services provided to international locations may be subject to additional laws and regulations, and it is the client’s responsibility to ensure compliance with all applicable rules in their jurisdiction.

Marketing Consent

Email Marketing: By default, when you make a purchase or create an account on our Site, you are consenting to receive promotional and marketing emails from Nepalexa. You may opt out at any time by clicking the unsubscribe link provided in these emails, or by adjusting your marketing preferences in your account settings. Please note, certain non-promotional emails related to your account or transactions with us will still be sent to you as part of our service communications, even if you opt out of marketing emails.

SMS Marketing: If you consent to receive SMS marketing messages, you will receive promotional text messages to the phone number you provide. By opting into SMS marketing, you agree to receive recurring messages, which may be sent by automated systems. Message and data rates may apply, depending on your mobile carrier. You can unsubscribe from SMS marketing at any time by following the instructions provided in the messages or contacting us directly.

You may review our [Privacy Policy](link to Privacy Policy) for more details on how we collect, use, and protect your personal information, as well as your rights regarding your data.

Limitation of Liability

To the maximum extent permitted by applicable law, Nepalexa Group Pvt. Ltd. shall not be liable for any damages, including direct, indirect, incidental, special, or consequential damages, arising out of or in connection with your use of the Site or services.

  • Indemnification: You agree to indemnify and hold harmless Nepalexa Group Pvt. Ltd., its affiliates, officers, and employees from any claims, losses, liabilities, damages, costs, and expenses arising out of or related to your use of the Site or services, violation of these Terms, or violation of any third-party rights.

No Return or Refund Policy

All services purchased from Nepalexa Group Pvt. Ltd. are final and non-refundable. As our services are digital and customized, we cannot accept returns or offer refunds.

Privacy and Data Protection

Nepalexa Group Pvt. Ltd. is committed to protecting the privacy of its users in accordance with the GDPR, CCPA, and other relevant privacy laws. We process personal data only to the extent necessary and within the guidelines of our [Privacy Policy].

Reporting Copyright or Legal Concerns

Nepalexa Group Pvt. Ltd. respects intellectual property rights and adheres to legal standards. If you believe that any content on our Site infringes on copyrights or poses any other legal issues, please report it to us at support@nepalexa.com. We will review and take appropriate action as necessary.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Nepal, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Kathmandu, Nepal, to resolve any disputes arising out of these Terms.

Dispute Resolution & Arbitration

In the event of any dispute arising out of or in connection with these Terms, both parties agree first to attempt to resolve the dispute through informal negotiations. If the dispute is not resolved within 30 days, it will be resolved through binding arbitration in Kathmandu, Nepal, in accordance with the rules of the Nepal Arbitration Association.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page, and your continued use of the Site or Services after any modifications constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Thank you for choosing Nepalexa Group Pvt. Ltd. We look forward to supporting your business with our digital marketing services.